[Real case] Mike's family in Auckland recently discovered:

• The monthly water bill has increased by $80+ for no reason
• The toilet often needs to be flushed twice
• A subtle sound of water leakage can always be heard late at night

It was not until the plumber checked that they found that their 15-year-old toilet not only wastes 5 liters of water every time it flushes, but also continues to leak, and nearly $1,000 is wasted a year!

[Emergency reminder] If your toilet has the following symptoms, replacing it immediately can save thousands of dollars:

• You need to press it manually to flush it after flushing
• The water level in the water tank often drops automatically
• There are unknown water stains around the toilet base

"After changing to a new toilet, my water bill dropped directly from $210 to $130!" - Wellington user Lisa's actual test feedback

[Action suggestions] Check now:

1. Drop 5 drops of food coloring in the toilet tank
2. After 30 minutes, check if there is stain in the toilet
3. If there is stain, it means it is leaking, wasting at least $3 a day!

Don't let old toilets steal your hard-earned money! Replace it now and you can recover the cost in as little as 3 months through water saving!

1. Reach out and feel the location

• Squat down and touch the back of the toilet with your hand
• Touch the drain outlet on the ground → choose S-type pipe (90% of New Zealand households)
• Can only touch the wall drain outlet → choose P-type pipe (rare)

2. Take key evidence with your mobile phone

• Take a close-up of the drain pipe (with flash)
• Measure the distance from the center of the drain outlet to the wall
• Take a photo to the store, and the clerk can confirm it in 1 minute

3. The ultimate error prevention technique

• Ask for a "drain pipe adaptation guarantee" before purchasing
• Choose a brand that provides free on-site measurement
• Keep the original packaging for 7 days (most merchants accept undamaged returns)

Tears and pains:

Mr. Mark saved $150 by buying a toilet online last year, but ended up buying an S pipe instead of a P pipe, and ended up spending $680 to hire a plumber to modify the pipe, which also delayed his child's toilet use before school!

Expert advice:

"Spend 5 minutes to confirm the drainage type, which saves 10 times the cost of remediation afterwards"
-Auckland licensed plumber Mike Thompson

"After changing to a 450mm toilet, my 88-year-old mother can finally use the toilet independently" - James from Hamilton

Check your toilet now:

• When sitting, thighs are parallel to the ground
• Both feet can be completely on the ground
• No need to use hands to support knees to stand up

[Real case] Retired teacher Mateo changed the toilet three times before he realized:

• The first time he bought the wrong height - back pain
• The second time he was greedy for cheap - blocked every day
• The third time he chose the right one: TOTO heightened silent model + professional installation

Q: What should I do if I buy the wrong type of drain pipe? I found out that it doesn't match after I dismantled the old toilet!

A: Emergency plan:

• Buy P-type instead of S-type: You can add a transition elbow ($35-60)
• Buy S-type instead of P-type: Must return! Forced installation will leak

Be sure to take a photo to confirm the direction of the drain outlet before dismantling the old toilet!

Q: Does a water-saving toilet really save water? Why didn't my water bill go down?

A: Beware of fake water-saving! To really save water, you must identify:

• WELS 4 stars or above + dual flush
• Actual flushing volume ≤4.5L
• Some "water-saving" toilets need to be flushed multiple times but waste water

Q: Do elderly people have more back pain when using comfortable height toilets?

A: Common purchase errors:

• Only pay attention to height and ignore seat depth (ideal ≥400mm)
• No handrails (must be installed on both sides of L-shaped)

It is recommended to take the elderly to try sitting before purchasing

Q: Is the silent toilet still noisy late at night? It may be...

A: Ignored noise sources:

• Water inlet valve (replace silent filling valve)
• Toilet lid collision (add slow-down damping)
• Pipe resonance (with sound insulation cotton)

Q: Does the rimless toilet have odor after half a year of use?

A: Hidden problem investigation:

• Check whether the sewage pipe seal is aging
• Whether the glaze is corroded by strong acid cleaners
• Whether mold grows inside the water tank

It is recommended to deep clean once every quarter

Ready to Upgrade Your Toilet?

Contact our experts today for a free consultation and save on your water bills!